Shipping

Shipping Costs & Delivery Times

An overview of all current shipping terms for Germany and the European countries we ship to.

Your shipping options

Delivery areaShipping methodDelivery timeCosts
GermanyDHL Standard2–4 business days4,90 €
Free on orders over €25
European delivery countriesDHL Standard Europe4–7 business days9,90 €
Free on orders over €50
Good to know: The shipping options and costs displayed at checkout apply to your delivery address. Business days are Monday through Friday, excluding public holidays.

Shipping questions

When does the delivery time begin?
The delivery time begins after the order has been successfully received and payment has been cleared. Processing times may be longer during periods of high order volume or on public holidays.
How will I know when my order has shipped?
Once your order has shipped, you will receive the available shipping information at the email address provided during checkout.
What should I do if the delivery address is incorrect?
Email support@luviacosmetics.com as soon as possible and include your order number. A change can only be considered if the order has not yet been processed.
Where can Luvia deliver?
You can see which countries are currently served at checkout after selecting your delivery address. The options displayed there are the ones that apply.