Check the FAQ
You can find concise answers regarding products, care, shipping, payment, and returns in our Frequently Asked Questions section.
Go to FAQShop Luvia in Switzerland
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Help & Contact
How can we help you?
Do you have a question about a product, your order, or how to use our items? The Luvia team is here to provide personal, straightforward assistance.
The fastest way to get an answer
Describe your issue in as much detail as possible and include your order number if your question relates to an order. This allows our support team to quickly identify and process your request.
Send a message
Use the form below or email us directly at support@luviacosmetics.com.
Personal support
Vico GmbH, Roentgenstrasse 6, 21465 Reinbek, Germany.
Send us a message
Contact information
- Vico GmbH, Roentgenstrasse 6, 21465 Reinbek, Germany
- +49 (0) 40 53 79 83 80 - 0
- support@luviacosmetics.com
Whether it's product advice, an order, or a care-related question: briefly describe your request so that we can help you in a targeted manner.
